FAQ
How long are shipping times?
Your products will ship within two to five days of you placing your order, and then take up to 10 days to reach your mailbox.
What's your return policy?
Our products are made to order just for you! We're unable to offer returns or refunds for those, however if you have any issues with your order, please contact our support team who'll be happy to assist you!
What happens if I receive the wrong or defective item?
If there’s an issue with your order -- if you're been sent the wrong size, wrong colour, or if it’s defective -- please contact our support team who'll be happy to assist you!
Do you offer exchanges?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Can I cancel my order?
Our products are made to order just for you! Cancellations are only possible within 24 hours of order, then only if the product hasn't been made yet.